Top Tips for Inspecting Your Hotel Bedrooms Like a Guest

The primary goal of every hotel manager is to impress their guests. A key part of this is making sure your guests are satisfied with their bedroom, as this is the part of your hotel they will spend most of their time in.

It’s important to remember that your customers may have different expectations from your hotel bedrooms than you do. So, with this in mind, how can you make sure that your hotel bedrooms are truly guest-friendly? Well, it requires more than just a hotel manager’s approach. You need to think like a guest.

To help you impress your dream guests with a customer-first approach, we’ve put together our top tips for viewing your hotel experience through your guests’ eyes. Here’s how to inspect your hotel bedrooms like a guest.

Pay Attention to First Impressions

First impressions count, and if your reception hasn’t already left your guests impressed, the hotel bedrooms need to! Of course, the design of your bedrooms will depend on the type of guests you typically attract. While guests to a family-run bed and breakfast may expect warm tones, soft furnishings and dimmed lighting, guests to a luxury hotel and spa retreat will look for great views, pristine white sheets and sophisticated interior design.

When guests open the door to where they will be staying, there are a few key things they will look out for. These might include:

• A comfortable sleeping arrangement
• Clean, folded towels
• A welcome package (e.g. a welcome note and fresh water)

It’s not just the look of your hotel bedrooms that matters. You also need to pay attention to the general atmosphere. The rooms should smell clean and fresh and be free from any unpleasant odours caused by unwashed bed linens, damp bathrooms and dusty carpets.

Create a Great Sleeping Environment

Hotel guests expect a brilliant night’s sleep when they pay to spend the night elsewhere. That’s why creating a relaxing sleeping environment is vitally important to the success of your hotel. After all, making sure your guests enjoy a comfortable overnight stay can encourage them to book again next time they travel.

Inspecting your hotel bedrooms like a guest means paying attention to the bed and sleeping area to make sure you offer the best overnight stay possible. However, as you may never have stayed the night in one of your hotel guest rooms, there may be issues that you’ve missed.

For example, perhaps your bed linen feels soft to the touch but isn’t breathable enough for the warm, summer months. Or, maybe the bed looks well-made but the bedsheets underneath are worn and grey.

While your hotel linens are crucial to a good night’s sleep, you also need to consider some of the other factors that contribute to a restful night. For example: 

• Are your hotel bedrooms soundproofed?
• Do the curtains and blinds block out the glare from the street lights outside?
• Are the bedrooms too hot in summer or too cold in winter?

These are all questions you need to ask yourself when inspecting your hotel bedrooms like a guest.

Ensure Bathrooms Are Equipped to Offer a Luxury Shower Experience

After your guests have put their bags down and taken a look around the room to make sure it’s to their liking, the next thing they’ll likely pay attention to is the bathroom. An unclean bathroom will leave guests unimpressed immediately, so making sure your hotel bathrooms are cleaned frequently and thoroughly is essential. Hygiene aside, however, there are a few additional things every guest expects from a hotel bathroom.

First up is a powerful and reliable shower. A luxurious shower can leave guests feeling refreshed and rejuvenated. Just as important is the bathroom linen your hotel provides; stained, overused towels should be replaced with the highest-quality towels and bathrobes for hygiene and comfort.

Making sure your hotel bathrooms are fully stocked with everything your guests need for a restful stay is imperative. Act like your guests have arrived empty-handed and need toiletries, soft towels, bathrobes and leisure towels for the hotel pool. This will make them feel valued and ensure their stay is a pleasant one.

Offer Everything a Guest Might Need

Inspecting your hotel like a guest means paying attention to more than just the appearance of your establishment’s bedrooms. You also need to make sure they offer everything a guest might need for an overnight stay. A bedroom with all the appliances and features a guest needs to work, relax and entertain themselves will impress and encourage them to return in the future.

Imagine that you’ve arrived for a visit and think about the steps you’d take to unpack, settle in for the night and get ready for a day of relaxation or even a business meeting the next morning. Doing this will help you figure out exactly what your hotel bedroom scores highly on, but also what it’s lacking.

For example, is there a wardrobe with space for your clothes and shoes? Can you see a welcome pack with important information, such as the Wi-Fi password? Are there enough plug outlets to charge your phone and laptop? Is there a kettle and a mini fridge to provide essential refreshments?

These are just some of the questions you should ask yourself when inspecting your hotel bedrooms from the perspective of an overnight guest.

Read Reviews

Once you’re happy with your assessment, consider reading through previous customers’ testimonials and reviews. This feedback will help you identify areas for improvement to enhance your guest experience.

Perhaps your bathroom lighting is too dark for guests to get ready in the morning or maybe the televisions in your hotel rooms are unreliable - no matter the issue, you’re bound to find reviews with helpful feedback directly from guests themselves.

Impress Your Guests with the Finest Hotel Linens

Creating a first-class overnight guest experience is crucial to the success of every hotel. If your guests have a wonderful stay, they are much more likely to return and recommend your hotel to their friends and family. That’s why it’s so important to make sure your hotel caters to your guests’ expectations.

If there’s one thing we at Johnsons Stalbridge Linen Services can help you with, it’s surpassing your hotel guests’ expectations. With our selection of gorgeous hotel linens for hire, including quality hotel bedding sheets, fluffy towels and bathrobes, we can ensure your hotel bedrooms offer a great night’s sleep.

For more information about our linen hire and laundry services for hotels, please don’t hesitate to contact us today. We look forward to helping you enhance your overnight experience.